Our Specialties
Aviation & Transportation

InterStar's extensive experience in the aviation and transportation industries translates to many other sectors as well, including tourism, economic development, manufacturing and the public-private initiatives. We have worked with airports, passenger and cargo carriers, trucking companies, mass transit authorities, aviation service providers, and a multitude of aviation and engineering consulting teams.

The range of services is equally diverse. For our airport clients, InterStar has addressed issues such as runway expansions; noise mitigation; and the environmental, economic and growth impact on surrounding communities, with unqualified success.

Services provided to other clients include local, national and international media relations, executive media training, speech writing and public testimony, multi-language information materials, crisis communications and special events.

InterStar's experience includes overseeing operations of a public affairs department for one of the world's largest airports during a period of staff transition.

Representative Aviation-Transportation Projects

Dallas/Fort Worth International Airport
Colorado Springs Airport
Worldwide Flight Services
Transportation Writers Tour
Kitty Hawk Aircargo
Airport Noise Studies (FAR Part 150)
Texas Department of Health, Safe Riders Program
Council of Governments Airport System Study
National Highway Traffic Safety Administration
DFW Airport Alternative Fuels Program
Council of Governments Transit Needs Assessment
Dallas Area Rapid Transit
North Texas Clean Air Coalition

Dallas/Fort Worth International Airport

  • InterStar served as public relations counsel to the world's third-busiest airport for more than 11 years, helping DFW gain international recognition as one of the premier global gateways. The agency provided comprehensive strategic planning, media and public relations for ongoing communications programs.
  • InterStar developed winning strategies to build public support for vitally needed airport expansion. The agency coordinated campaign logistics, public information and outreach efforts leading to successful passage of state legislation allowing DFW to proceed with expansion.
  • The agency gained extensive international coverage for DFW Airport in prominent print and online publications such as Airports International, Transportation & Distribution and Air Cargo World, achieving 100% success in reaching targeted media.
  • For DFW and other aviation clients, InterStar has handled a wide range of media relations, writing, production and special events projects. We provide expert consultation on diverse and often complex subjects, including environmental, economic development and other public issues.
  • During an interim management change, InterStar was retained by DFW to staff the airport's Public Affairs department for a three-month period and handle ongoing media queries and requests for information. In addition, with 48 hours notice, InterStar planned and coordinated media relations efforts for a full scale Emergency Preparedness Drill, resulting in highly positive media coverage for DFW.
  • In the two weeks following September 11, InterStar worked on site with DFW management and public affairs staff to respond to crisis communications needs and continually keep the public informed. The agency's work included media advisories, news releases and briefings, crafting official statements, editorials and other information materials.
  • The agency also handled media relations for the implosion of a large hotel property located at DFW Airport. Initial work focused on regional and national publicity. When the implosion date was postponed following September 11, media efforts were refocused to keep the event low-key and sensitive.
  • InterStar's publicity efforts for DFW helped attract large audiences to many airport-sponsored civic and charity events. Unique among these wasa 5K race, "Run the Runway," inaugurating DFW's new east runway. InterStar's successful promotions and online, print and electronic media coverage attracted double the number of expected attendees. Some 4,000 runners competed in this colorful event, raising nearly $40,000 for United Way.


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Colorado Springs Airport

InterStar represented the Colorado Springs Airport, handling national and trade media relations for this popular and fast-growing Colorado gateway. The agency advised COS on ongoing media opportunities and also consulted with Colorado Springs on its status as a security clearance airport for general aviation aircraft during the 2002 Winter Olympics.
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Worldwide Flight Services

InterStar worked with Worldwide Flights Services, to announce the company's name change from AMR Services when Worldwide became an independent firm, one of the largest providers of aviation ground handling services. InterStar also assisted Worldwide in developing content for the company's web site and announcing new service contracts throughout North America and Asia.
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Transportation Writers Tour, City of Fort Worth

InterStar created and coordinated a four-day series of tours and high-level briefings for top transportation writers from the U.S. and Mexico. The project, designed to focus attention on the area's vast aviation-transportation resources, featured CEO's of American Airlines, Burlington Northern Santa Fe, DFW Airport and Hillwood Development, as well as comprehensive tours of Lockheed, AA, Sabre, BNSF and others. The event generated international publicity for North Texas as a major intermodal transportation hub.
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Lone Star Airlines

When regional carrier Lone Star Airlines expanded into Mexico, InterStar was selected to manage media efforts to introduce the airline's new international service to Chihuahua, Mexico. With the assistance of the airline, InterStar also helped plan and coordinate a major trade mission to Chihuahua, led by then Mayor, now U.S. Congresswoman, Kay Granger, to meet with state and local officials of this prominent commercial center of Mexico.
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Airport Noise Studies (FAR Part 150)

InterStar was selected to plan and manage public involvement and information efforts during studies of three Fort Worth airports: Meacham, Alliance and Spinks. The agency's work included identifying stakeholders, writing and producing information materials, handling logistics for public meetings and media relations designed to keep residents and public officials informed.
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Texas Department of Health, Safe Riders Division

The Texas Department of Health, Safe Riders Division selected InterStar to conduct three separate statewide public awareness campaigns on public safety issues, including correct use of child safety seats and seat belts. The agency's award-winning efforts made use of carefully planned market research, creative TV, radio and print materials and special events to educate and inform the public.
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North Central Texas Council of Governments Airport System Study

In cooperation with this Council of Governments and the lead consulting firm of KPMG-Peat Marwick, InterStar planned and implemented a public information program for a 16-county Airport System Planning Study. Work included identifying target audiences, producing citizen information materials, handling logistics for public meetings, as well as advertising and media relations. back to top
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National Highway Traffic Safety Administration

InterStar was selected to produce a vital public awareness campaign to help increase seat belt usage in the Southwest U.S. region. The agency also created a campaign to help make traffic safety a higher public priority among lawmakers in the same five-state region.
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DFW Airport, Alternative Fuels Program

InterStar participated in an Alternative Fuels study led by The Planning Center of California. The program was funded jointly by the North Central Texas Council of Governments and the DFW Airport Board. As a part of this study, InterStar produced an informative video and brochure promoting the use of alternative fuel vehicles by airport tenants.
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North Central Texas Council of Goverments Transit Needs Assessment

InterStar partnered with a Houston, Texas-based transportation consulting and project management firm, LKC Consulting Inc., to conduct a Transit Needs Assessment for this regional Council of Governments and the City of Arlington, Texas. The agency planned and coordinated public involvement and education efforts for this priority study.
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Dallas Area Rapid Transit

As a member of the Massachusetts-based Multisystems, Inc., team, InterStar conducted focus group interviews and data analyses to identify opportunities and develop innovative approaches to transit needs for DART. InterStar also provided public affairs support related to rail portions of the DART transit network.
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North Texas Clean Air Coalition

InterStar's campaign to promote 2001 North Texas Clean Air efforts drew considerable public attention to this vital public issue and also received a first- place ADDY award for creative excellence. Using humor and clever graphics, the campaign show audiences how to reduce harmful vehicle emissions to improve air quality. In addition to coordinating creative campaign elements, InterStar handled media planning and buying, media relations, special events and news conference, and sponsorship solicitation. back to top
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